Terms of Service

Last Updated: April 5, 2026

1. Agreement

By downloading, installing, or using Roy Estimator ("the App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

2. Description of Service

Roy Estimator is a mobile application that helps trade contractors create professional estimates using voice recording, photo capture, and manual entry. The App uses artificial intelligence to assist in generating estimate line items and pricing suggestions.

3. Account Registration

• You must create an account to use the App
• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• You must be at least 18 years old to use the App
• One person or entity per account

4. Subscription and Billing

Free Tier

• Limited to 3 estimates per calendar month
• Limited AI-assisted features (3 voice recordings and 3 photo estimates per month)
• No credit card required

Pro Subscription (currently $19.99/month)

• Unlimited estimates
• Unlimited voice-to-estimate recordings
• Unlimited photo-to-estimate processing
• All features included
• Billed monthly through Apple's App Store at the then-current price displayed in the App Store

Billing Terms

• Subscriptions are billed through Apple and subject to Apple's terms
• Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period
• You can manage and cancel subscriptions in your Apple ID settings
• No refunds for partial billing periods (subject to Apple's refund policy)

5. Acceptable Use

You agree NOT to:

• Use the App for any illegal purpose
• Share your account credentials with others
• Attempt to reverse engineer, decompile, or disassemble the App
• Use automated tools to access the App (bots, scrapers, etc.)
• Upload malicious content, malware, or harmful files
• Misrepresent your identity or impersonate others
• Use the App to harass, abuse, or harm others

6. Your Data and Content

• You own your data. All estimates, customer information, templates, price book entries, and other content you create belong to you.
• You grant us a limited license to process, store, and display your content solely to provide the service.
• You are responsible for the accuracy of your estimates. The App provides AI-assisted suggestions, not professional advice.
• You are responsible for complying with any applicable laws regarding customer data you store in the App.

7. AI-Generated Content Disclaimer

IMPORTANT: Roy Estimator uses artificial intelligence to assist in creating estimates. AI-generated line items, quantities, and pricing are suggestions only and should always be reviewed and verified by you before sending to customers.

• AI pricing suggestions are not guaranteed to be accurate for your market, trade, or specific job conditions
• You are solely responsible for the final content of any estimate you create and send
• We are not liable for any losses, damages, or disputes arising from AI-generated content
• The AI features are tools to assist your professional judgment, not replace it

8. Intellectual Property

• Roy Estimator, its logo, design, and underlying technology are owned by Roy Software LLC
• The estimate templates, PDF designs, and app interface are our intellectual property
• You may not copy, modify, or distribute any part of the App without permission

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The App is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
• We do not guarantee uninterrupted or error-free service
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability to you shall not exceed the amount you paid for the App in the 12 months preceding the claim
• We are not responsible for any business decisions made based on AI-generated estimates

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the App
• Estimates you create and send to customers
• Your violation of these Terms
• Your violation of any applicable laws

11. Service Availability

• We strive to maintain high availability but do not guarantee uninterrupted service
• We may perform maintenance that temporarily affects availability
• We may modify, suspend, or discontinue features with reasonable notice
• The offline mode allows basic functionality without internet, but some features require connectivity

12. Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: natural disasters, acts of war or terrorism, pandemics, power or internet outages, third-party service failures (including but not limited to AWS, OpenAI, Apple, or Supabase), government actions, labor disputes, or any other force majeure event.

13. Termination

• You may delete your account at any time through the App
• We may suspend or terminate your account for violation of these Terms
• Upon termination, your data will be deleted within 30 days
• Sections 6 (Your Data), 7 (AI Disclaimer), 9 (Disclaimer of Warranties), 10 (Indemnification), 12 (Force Majeure), 14 (Dispute Resolution), 15 (Governing Law), 17 (Severability), and 18 (Entire Agreement) survive termination

14. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

You and Roy Software LLC agree to resolve any disputes through binding individual arbitration rather than in court, except as described below.

• Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the App shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
• No Class Actions: You and Roy Software LLC waive the right to participate in class action lawsuits or class-wide arbitration. All disputes must be brought in your individual capacity only.
• Small Claims Exception: Either party may bring an individual claim in small claims court if the claim qualifies.
• Opt-Out: You may opt out of this arbitration agreement within 30 days of first using the App by emailing support@royestimator.com with subject line "Arbitration Opt-Out."
• Notice Requirement: Before initiating arbitration or filing in small claims court, the party must provide the other 30 days written notice describing the dispute and desired resolution.

15. Governing Law

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict of law provisions. For any disputes not subject to arbitration under Section 14 (such as requests for injunctive relief or matters excluded from arbitration), the exclusive jurisdiction shall be the courts of Lorain County, Ohio.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the App or via email. Continued use after changes constitutes acceptance.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Roy Software LLC regarding the use of the App. These Terms supersede any prior agreements, communications, or understandings, whether written or oral, relating to the subject matter herein.

19. Export Compliance

The App is intended for use within the United States. You agree to comply with all applicable US export control laws and regulations. You may not use or export the App in violation of US law.

20. Contact

Questions about these Terms:

• Email: support@royestimator.com
• App: Settings → Contact Support